Shipping Policy
At Belle Veloura, we strive to make the ordering and delivery process as seamless as possible. Below, we provide an overview of how your order will be processed and shipped.
Order Processing & Dispatch
- Once your order is placed, we require 1 to 5 business days to process it. Typically, orders are processed within one business day during the week. If you place an order on a Friday evening or over the weekend, processing may take slightly longer.
- After processing, your order will be dispatched. Delivery generally takes 7 to 10 business days.
Placing an Order
Shopping with Belle Veloura is simple and straightforward.
- Visit the product page and select your desired item.
- Click "Add to Cart" to add the product to your cart.
- Verify that you have selected the correct size, color, and variant.
- Click "Check out" and enter your shipping details.
- Make sure your address details are correct before clicking "Pay Now".
- Confirm your information and proceed to payment. Available payment methods are processed through secure and encrypted payment systems.
Accepted Payment Methods
We accept the following payment methods:
Credit Card, American Express, Mastercard, Maestro and Visa.
Additional payment methods may be available during checkout depending on your location and payment provider.
Shipping Costs
We offer free shipping on all orders.
There are no minimum order requirements for free standard shipping unless otherwise stated during checkout.
Order Shipment & Delivery
We aim to process and ship all orders as efficiently as possible.
Belle Veloura works with international fulfillment partners. Orders may be shipped directly from an international fulfillment center or supplier.
To help keep shipping costs low and maintain competitive prices, shipments may be consolidated before dispatch.
Once your order has been shipped, you may receive a shipping confirmation email with tracking information where available.
Shipping Delays
Due to high order volumes, carrier delays, customs processing, weather conditions or other circumstances outside our control, delivery times may occasionally be longer than estimated.
Shipping and delivery times are estimates and are not guaranteed unless specifically stated otherwise.
International Fulfillment
Belle Veloura uses international fulfillment partners and warehouses, including fulfillment locations in Asia.
Your order may therefore be shipped internationally before reaching your delivery address in the United States.
Customs processing may affect delivery times.
Any customs duties, import taxes or similar charges imposed by authorities are the responsibility of the customer unless otherwise stated during checkout or required by applicable law.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information when placing an order.
Please check your shipping address carefully before completing your purchase.
If you notice an error in your shipping address, contact us as soon as possible at info@belleveloura.com.
We cannot guarantee that shipping details can be changed once an order has entered processing or has been dispatched.
Belle Veloura is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Tracking Your Order
When tracking information is available, it will be sent to the email address used when placing your order.
Please allow some time after receiving your shipping confirmation for the tracking information to become active.
Important Notice
Due to high demand, shipping times may occasionally be delayed.
If you need assistance with your order or would like to request urgent processing, contact our customer service team at info@belleveloura.com.
We will do our best to assist you, but expedited processing or delivery cannot be guaranteed unless an expedited shipping option was specifically purchased and confirmed.
For any further questions regarding shipping or delivery, contact our support team at info@belleveloura.com.